Privacy and Data Protection Hub

Because of the international nature of our business, we may sometimes need to send your data to third parties located outside of your home country. Your data will only be transferred to related business parties if it is a necessity, and we follow multiple safeguards in the process to ensure your data remains protected.

A Subject Access Request will allow you to verify whether Clements is processing your data, and, if so, to have access to the processed information. We attempt to reply to all requests within 30 days of receipt. You can find more information in our Subject Access Policy and can make a Subject Access Request if you wish.

Clements will ask for your express consent to process your data, in line with the applicable regulations. We will also ask for your preferred method of contact and whether you would like to receive updates on new products and services.

We collect Personal Information in a variety of ways.

1. Directly from our clients or their agents
2. Indirectly from our clients or their agents
3. Directly and indirectly from activity on Clements.com

We do not disclose your Personal Information to third parties for the purposes of marketing or sales solicitation of any kind. We do not sell customer data to third parties. However, when a third party performs a business function related to the services we provide, we may share your data with them to ensure we can provide you with the best possible service.

Please see the following sections on our website:

• Personal insurance
• Business insurance

Or email us at request@clements.com with your questions.

You can contact inquiries@clements.com.

You can send details of your complaint to complaints@clements.com.

Please click on this link for instructions to open Encrypted emails.

If you are still unable to open your email please contact your Clements representative or enquiries@clements.com.